FAQ

Frequently Asked Questions

Ordering & Products

What sizes do your boxes come in?
They generally come in USPS medium priority boxes - 11″ x 8.5″ x 5.5″ inside.  But we can make adjustments based on your order.

How do I place an order?
Select your package and shipping preference, and proceed to checkout. At checkout, enter the shipping address.  You can enter any comments.

Shipping & Delivery

How quickly do you process orders?
We generally process orders within five business days.  

Do you ship internationally?
Currently, we primarily ship within the United States. 

Contact

How can I reach customer support?
You can email help@boxedbyunny.com or text  415-948-3148. Please give us 48 hours to respond.